Complaints Policy

The dedicated workers behind Collection4Clothes aim to provide the top standard customer service to the supporters that generously take their time to help us donate to our partnered charities.

If you have had an unsatisfactory experience with our service, please call us on 0330 165 5197 or email info@collection4clothes.co.uk and our customer handling team aim to resolve your complaint with a 24-hour turnaround. Serious complaints are handed to our customer service manager and are dealt with immediately.

Clothes Donation to Partnered Charities

You can either donate your clothes by dropping off at one of our clothes banks in the West Midlands, or you can support the charity of your choice by booking a clothes donation collection bag online.

It’s a free and efficient way to donate your clothes to the charity of your choice. Simply select a charity below to get started - Book it, Bag it and Leave it Outside!

Book a Clothes Collection

Find your nearest clothes bank

GET INVOLVED HOW CAN YOU HELP?

We specialise in collecting unwanted clothing and other items, and the funds generated from these donations are given to our partnered charities. As a business, we simply would not exist if it wasn’t for the kindness and generosity of the supporters that leave bags outside or get in touch with us to organise bigger collections. Without them, we wouldn’t be able to do what we do best.

SUPPORT US WITH SURPLUS OR DISCONTINUED STOCK

Do you have surplus or discontinued stocks taking up valuable warehouse space? Donate it for one of our charity partners.

SUPPORT US AS A SCHOOL, COLLEGE OR EDUCATIONAL ESTABLISHMENT

Earn some extra money for your school and educate your pupils on the importance of recycling with hands-on activities.

SUPPORT US AS A BUSINESS OWNER OR AN EMPLOYEE OF A BUSINESS

We have fantastic solutions for businesses to promote recycling, do their bit for the environment and earn some extra cash!

SUPPORT US AS A MEMBER OF THE GENERAL PUBLIC

We rely on the kindness of ordinary, everyday members of the public to help us on our mission in helping our partnered charities.

ALL CLOTHING DONATIONS ARE HANDLED WITH CARE - THEY ARE NEVER DUMPED!

We ensure your clothes donations & other items are put forward to a good cause which in turn helps limits landfill waste and helps the environment at the same time. Arrange a charity clothes collection from your home and pick from a wide range of our partnered charities for your donation. It is completely your choice which charity you want to support!

Book a Clothes Collection

Find your nearest clothes bank

Get in Touch

Collection 4 Clothes
Fort Dunlop Building
Fort Parkway
Birmingham
B24 9DF

T: 0330 165 5197

E: info@collection4clothes.co.uk

Clothes collections near me

Clothes banks near me

Useful Links

About Us

We are a ethical recycling business, we are more concerned about giving to charity and the environment and less about our profit. Our motivation is to help as many charities to raise funds as possible.

As part of our Corporate Social Responsibility we are proud to be working with Ecologi - read more here.

Our Policies

Clothes Collections Ltd (Company No. 10789506) Trading as Collection 4 Clothes. Trade Mark No. UK00003233189

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