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Testimonials

Read below a selection of testimonials and see what people have to say about our service.

All good , two chaps arrived and picked up our collection. They rang 15mins before to let us know they would be with us shortly.

So happy to help out .

Thank you Lyn

Really efficient service , thank you

Excellent service. After booking on line I received an email confirming the date and time window for collection. I then received a call a few days before to confirm the arrangements. I then had a call on the day to check everything was ready for collection. Really good customer service thank you.

Good morning to you.Thanks so much for the collection it was fantastic and your services are brilliant. The person who I spoke to think her name was liz on the phone, she was brilliant so helpful and done a great job. Your team are brilliant.I will be ringing up in a couple of weeks time for another collection when I have got things sorted again, hopefully you will be able to help me again and it's a pleasure to deal with you all so straight forward.  So thanks a million for your help, hope to arrange another pic up soon, my regards to you all you do a great job.

very good service, collection went perfect

Brilliant service, thank you

Its was very good service excellent

Very pleased with the personal collection. Helpful people. The service enabled me to clear a large quantity of belongings and donate it to charity. Have recommended it to friends and will use the service again.

Good afternoon 

Collection was quick & easy I had a phone call before they arrived. Friendly service and I know good clothes are going to people who need them, Thank you

Another good collection, driver communication was good as was a little outside of the time frame. Picked up efficiently and all for a good cause.

Thnx foot picup cloths  nex time i will contact  with u if  i need

Alex was a marvel! Cheery and energetic and efficent. We'll have more for you in a few weeks. Thanks for all your help - im off to TrustPilot to give you top marks. 

King Regards, 

Flawless service! They email and call you prior to pick up to talk to you through when and what to do. Collection was very prompt and they leave a flyer so you know they've successfully collected your items from your doorstep! Will use again! Great choice of charities to support too!

We had a large collection of clothes (17 Bags). We arranged a collection, which was very straight forward and pleasant helpful staff. The collection went ahead as arranged, very pleased with the service.

 

Very pleased with the collection. The collector called me as he was setting off, I was out at the time so left clothes outside the front door xx

 

 

I was delighted with the five star service quick response email back for a quick collection date and a great collection driver very pleasant with great people’s skills and very helpful. I will diffenantly be telling all my family and friends for a great way to recycle and feel good about knowing your not just throwing stuff away instead helping were we can and doing our little bit. 

Thank you ?

Requested a collection as the first one didn't get collected.
Came on the day as arranged no issues. Clothes were ready and waiting for them

Collection 1st April 

It was a little difficult to get through on the phone initially but once I completed the online form I was contacted within 10 minutes which was great. The driver arrived early the next day and well within the allotted time slot. He took all of the bags to his van no issues and was polite. This is also the second time I have used this service and will definitely use it again in the future. Easy, quick and nice to know that our unwanted clothes are put towards a good cause.

Collection on 25th march Fantastic service. Great communication from booking to collection. Will definitely be using this service again. Many thanks.

Made arrangements for my 3 bags to be collected. Due to me not being able to carry the bags outside, when i rang they arranged with the driver to knock on my door, to help me with my bags. Very professional and polite team. Bags were collected on the date i got told! Will be using this service again and have already recommended to my family and friends.

Used this business a number of times.
Always find them efficient, good communication to book and confirm.
The drivers are always polite and professional and courteous.
Well done to all involved.
Keep up the good work.

Excellent service,can’t fault them, they collected next day & polite gentleman. Very easy to book online . I booked yesterday again & they calling tomorrow,between 7-6. & have recommended them to many people.

Excellent communication via email and phone, and clothes collected efficiently in the window of time that I was advised.

I was very happy with the collection on Saturday

Absolutley brilliant. had a call to book a time within hour of my intial enquiry and given an appointment the next day.

Driver called when I was his next call and collected all of my bags.

Excellent service and will be using you again.

Hello

Collection for Clothes,

Very happy with your service, the Gents were very good. We were pleased with everything.

Prompt and helpful at all times.

Thank you

Lovely gentleman for collection .however I was told between 8am and 3pm .however I had calls at 6.45am that were collected at 7am .he said he started at 6am.
Next time I will leave it out the night before .lovely friendly men.

Very helpful both on the phone and the day of collection was great, all the items got taken so it's nice to know that will be able to help someone else.

xcellent service.
This was my first time using this company, and I have already recommended them to several contacts. First class communication throughout, with a follow up message to check if I still required a pick up the day before.
We agreed on a safe, dry place to leave the bags just in case it rained.
Unfortunately I was out when the driver called, but everything went according to plan.
The people I had contact with seem genuinely committed to doing a good job, and as such should be applauded.
I shall certainly be using this company again.

Hi, I found your collection service online today, I was absolutley amazed to actually have my items collected today! What a great service, thank you so much. The driver was super helpful and polite, he and the service are superb.

I will be reccomending you to everyone I know.

Himley Cricket Club are delighted to have a Collection4Clothes recycling unit on our grounds. Not only do we feel that we are helping raise funds for charities, but also raising awareness of Collection4Clothes and the great work they are doing.

We hope that by having a recycling unit, we are helping the community and will see a reduction in fly tipping in the area.

Collection4Clothes are a pleasure to be working with as they are prompt, organised and very efficient.

 I missed a collection by Collection4clothes but later phoned the number on the plastic bag left for me to see when they might be calling in my area again. I was given the advice that because I had five bags to collect I could email for assistance. My email was answered quickly and politely and a date given when I  could place my bags outside my house. True to their word the bags were duly picked up on that date and the very pleasant driver came round to the back of my house to confirm he had made the collection and gave me a confirmation card. So, all good service. I hope my donation helps with a charity close to my heart.   One very satisfied customer.

Collection4Clothes offer an amazing service and I highly recommend them. I’ve always found them to be reliable and professional, which to me is a winning combination. I will definitely be using them again. I have organised bulk collections on my road and they’ve come and picked all our bags and items up with no problems. Keep them in mind!!!

Thank you for everything you do, you are amazing. You are doing a great thing, raising money for charities. I hope you continue doing such a great job. Collection4Clothes always get back to you, great customer service. I will definitely be giving your number to my friends and family.

Very happy with the collection! Due to the large donation we wanted to give we were not comfortable leaving the collection out the same day/time as our recycling. Upon calling Collection 4 clothes, they arranged a pick up time suitable to me. The collection followed strict covid guidelines and was very efficient.

Very happy thank you! Didn’t actually see the pick up driver but I put the bags out Friday night and they was gone by Saturday late afternoon so very impressed with how quick they came to collect. Will definitely call you guys in the future for collections ☺️

Excellent service all round from telephoning to make a booking in the same week and delivery van arriving on time to collect. Would recommend Collection 4 Clothes every time.

The driver arrived promptly and was very efficient. The main benefit was having somebody to help with the organising, via email, so that it could all be well co-ordinated; somebody to contact if needed. J was extremely helpful in this regard.

I am so so grateful for the support that you provided me in a stressful situation (mobile phone mistakenly left in charity bag). I am so grateful to have it returned to me without any issues.

I would like to thank you for your understanding and professionalism
with this incident (charity bags left out for different charity). We totally accept that this was a unfortunate mistake. The way you handled the situation was amazing. Thanks again
from all at Eastcote Primary School.

I was very happy with your collection and I have kept your number for future reference if I have got any future items.

The service was excellent speedy and stress free I will use again and recommend to friends and family thanks

It was a really good service and I will be using you more. Easy to book all the way through collection.
Saves the hassle of finding somewhere to send clothes.
Thank you again

Fantastic service. We are moving house and had loads of bags. Driver arrived on time and even came back later to do a 2nd collection. Can not fault the service.

Very easy to organise, communication was excellent and the collection timely! Thanks! Would use again and recommend to others they do the same.

Very good communication. Very polite gentlemen came to collect the goods.

The service provided was very good. I would recommend you guys to everyone. Collection was picked up on time. ?Thank you so much ?

I was very pleased with the  service and had my items collection as arranged.

Also pleased that as it was rainy weather and wasn't sure if they would be collected and was happy to see that this was not cancelled due to weather conditions.

Thank you

Very happy. The drivers turned up on time and took everything away very efficiently. Thanks

I was very happy with my collection on Saturday. The driver came early that morning which meant I wasn't waiting around all day for the collection, although I am aware I could have left the bags outside if I was planning on going out but feel more comfortable being present for the collection especially as there is alot of bags to collect. Having a personal collection means I am more likely to donate to charity as it is very unlikely I would get around to it anytime soon if I had to drop it off myself. Plus my husband suffers with a bad back so would be unlikely he could do it. I like to donate to Birmingham children's hospital charity as I like to give something back to them after spending alot of time in there with my son.

Well pleased thank you will definitely recommend you to friends and family.

Thank you for your prompt and efficient service. Will be contacting you again in next couple of weeks. Thanks again.

I was extremely happy with the service for collection4clothes, the staff on the phones were good and polite.

The collectors I was also happy with they were polite, came on time collected the bags etc no problems at all.
I have some large items, if anyone is interested please give me a call with clear questions instructions etc

Thanks you once again pleased my items go to a good cause.

Thank you

The collection driver was very polite and helpful, I would use the service again as I think it is a great cause.

They collected 5 bags of clothes and toys within 24 hours. Very polite driver.

Excellent service, pick up within the time scale provided, fuss free and convenient for us :) thank you very much!

Hi, excellent service couldn’t ask for more, arrived early which really helped.  Many thanks

Outstanding customer service!! Collected by a very polite guy.
Nothing negative to comment. Thank you so very much.

I have used this company for the first time due to a death in the family and needed a company that would collect from the house...Was very happy from the first phone call I made to the collection,Very11 I then made a couple of more calls and again was not let down,,They made a very sad situation more bearable knowing that the bags of clothes and such were being useful...

I have used this service to support me with home collection. I have never encountered any concerns, collection has been prompt and communication is professional. Thank you!

I was very pleased with the  service and had my items collection as arranged.

Also pleased that as it was rainy weather and wasn't sure if they would be collected and was happy to see that this was not cancelled due to weather conditions.

Thank you

From initial contact received call from lady and were able to collect on date that suited us, the collection men were polite and professional and would recommend and contact again in the future.

Very easy to organise, communication was excellent and the collection timely!  Thanks!  Would use again and recommend to others they do the same.

I am satisfied with the service. The driver arrived on time.  Very good on time and received a call before collection, courteous  and polite. 5 stars from my side.

It was my first time using Collection4Clothes, I had accumulated a lot of clothes with my baby girl and wanted to give them to a better cause. The communication was direct and the collection was prompt, they were friendly and helpful. I would definitely use them again.

Great service. Friendly and helpful driver, men who came were very polite.  Will call on this service again no doubt.

Fantastic service. Driver was friendly and professional.

Very professional date made kept to collection date and time the gentleman was very pleasant and came in and took the bags it was donated to a specific charity in my sister name

Thank you so much there were a lot of bags and you collected them swiftly pleased I could help

They were Brilliant, I recommend everyone to Use them

Service was convenient, easy to use and hugely helpful.

Very happy with the service, thank you.

Great they arranged for collection as I had a few full bags full of clothes and shoes, they gave me a date ect when they would pick up

Very happy with the service.  Given an  ETA which was useful.  Friendly & efficient.  Thank you.

Very happy with service you gave thanks a lot

The collection went well thank you.

Hi 

It was really easy and convenient to arrange a collection. 

The team called to confirm the arrangements, and I simply left the bags outside my door ready to be collected. 

I've recommended the service to my family and friends and will definitely be using it in the future

thanks

The two gentlemen turned up on time and we're very polite and helpful. Taking away approximately 30 boxes and bags. This is the third time we have used this service to help us clear a house of useful but unwanted items. Would highly recommend.

Excellent

Very good services

Service was great they come took bags and handed me a leaflet and thanked me

A very efficient and friendly service, thank you

Yes I was. The driver rang to say he was 10 minutes away so I put the bags at the top ofthe driveway to save him time. A job well done in my opinion. Thank you.

Excellent service- prompt response to my initial contact, collection date within a few days and all bags taken in the morning as arranged. Nothing to complain about at all. Will definitely be using again. Thank you

Hello, thank you for coming to collect the clothes your service was excellent as you came on the right day for collection. Will use you again soon once again thank you

Outstanding service, thanks so much for collecting the bags of clothes, having spoken to a very helpful lady on the phone & then booking in the collection for a Saturday, perfect service - thank you!

I emailed with a collection request on 04/04/23, and got a phone call back alarmist immediately to arrange a time and date to pick up. I had multiple boxes and suitcases filled with items rather than bags which they said would be ok. Received another call on Thursday to confirm they were going to arrive on Saturday 08/04/23, probably in the morning. They arrived a little early- 7.45 am just as I was putting the last box out. The driver was very polite and helpful, his companion a little less so who didn't look happy at the number of items to be taken away. The van was huge however, with lots of space and I did tell them that I had cleared this with whom ever I spoke to on the phone.
I was very happy with the service and would gladly recommend them and use them again myself.

Service was fantastic people came nice and early all good

Collection on 1st April Fab seervice and was really helpful as im disabled to have someone come to get the donations from my house. Will reccommend to others for sure.

Thanks :)

The Chat assistant on the website answered all my questions and enabled me to book a collection there and then with a day that was very convenient. The driver and his assistant were friendly and very efficient, what tooks us days to gather together they loaded up in minutes. A great service and it brilliant to know its all going to help a charity

I booked a bulk collection of 30+ bags via email, the team responding were very polite and helpful and explained every detail clearly. The driver came to collect my bags on Saturday between 8 and 3. They knocked on my door, were very helpful and then took my bags. He wore an ID to show who he was and worked for. Would 100% use again. Excellent customer service. 5 stars!

Very efficient service. Submitted a collection from online and they got back to me the same day. Driver came and collected as planned, and was friendly and polite. Will definitely be using them again.

Excellent service. Very punctual and informative throughout.

Hello

Thank you all for your excellent service. We are very pleased and to thank you all.

Kind regards,

Mrs Browne

Hi everyone

 

Thank you, you are a great team of people.  Well satisfied.

 

Will let you know when everything is ready for the next collection.

 

Thank you again.

Very good, very helpful

Hi. Thank you for coming to collect from my house on Saturday.   You are a wonderful charity.  Your communication is fabulous-you set a suitable time and date with me, you rang to confirm the day before and then arrived promptly on the day you specified.  I couldn’t have asked for better service.  Your staff (on the phone and at delivery) are all lovely-kind, polite, helpful and appreciative.  You all do a fabulous job and the charities you support must be so proud of you.  Thank you again and best wishes.  I will definitely call you in the future and will recommend you to my friends.

Excellent service.

Happy with the collection. Was collected as promised without any problem. Defintely 5 star rate.

I can heartedly recommend the services of Collection4clothes. My mother died recently which left us with a mountain of clothes and items with little to no value.

Arranging for delivery of a large number of bags to my home (some 100 miles) from my mother’s was simple and arranging collection of the filled bags on a Sat morning was simple – speaking to a person and not a website.

The collection driver got his van as close to the door as he could, allowing me to put the bags in his van. The driver stayed in the back of the van to maintain distance.

These companies provide a valuable service. Without “collection 4clothes” these items could well have ended up in a skip.

We had three large (and heavy) bags of unwanted clothes that we wanted to give to a charity organisation, but during the pandemic, all the physical charity shops are currently closed. But we were delighted to find "Collections4Clothes" so they could collect the bags from our address, and mostly because they are raising funds for Birmingham Childrens' Hospital - a very worthy and deserving local charity in Birmingham. Contacting them was very easy, and they returned our calls very promptly and were able to arrange collection from our home very quickly after speaking to them on the phone. We'll definitely be using them again when we've got more unwanted clothes to give to a charity organisation. Keep up the good work, Collections4Clothes!

Clothing 4 collection offer an amazing service. We use them about once a month and find them professional and efficient. The guys that come to collect are very polite and friendly. A big thank you from all of us at new beginnings community.

I just wanted to say how happy I am about the prompt and easy way that the issue with my letterbox has been resolved -in contacting your agency directly and then being able to have a personal conversation with you over the phone very promptly, then with the email confirmation that all I need to do was present the invoice and the prompt paying of that invoice when presented. This has been really a positive experience for me and I am very grateful for the way that this has been handled.

The pick up was great and very thankful that you picked up the clothes. It's really nice to know these will either go to people that are in need of will changed to cash to help. The person that picked them up was very nice, my husband told me. I was unable to meet the person as I have to isolate.

Thank you for your help

Very swift with arranging a date for collection. I was given a rough time window in which a friendly driver came and collected the clothes. Was very easy and quick will definitely use this service again. I hope that you make some good use out of all the clothes I donated ?

You are really good. I had quite a lot of bags, so I only put 3 on the road, I was going to ask the driver to take the rest when they came as I’m too old to bring them all out. I went to the kitchen and missed them. I called the office, and the driver was back within 10 minutes. I am very impressed with the service and the ladies in the office, they are so professional and friendly!

Great service. Had a good clear out with over 15 bags of clothes. Clothes were collected from my home at the date given by a friendly polite driver. He even mentioned they take toys too. Which was great as I had been looking for somewhere to drop off used toys. Saved me all the hassle of driving around with them to recycling bins.

Very reliable excellent service always there to help would highly recommend this company to anyone.

This was a great and efficient service. Collection was made within the timescale I was given. A knock on the door and within a couple of minutes all my jumble was gone! Thank you

I did this a couple of weeks ago. It was very straightforward and helpful as clearing a neighbour’s home. We also asked other neighbours if they had anything to donate and they were grateful too!

Really efficient service and friendly customer service. My bag was left uncollected and they were able to arrange for a collection the following day. I will definitely be using them again in the future.

I used Collection 4 Clothes after a friend recommended them. It was so easy to book a slot based on my availability, which I found really accommodating. All I had to do was pack up the items and they came and collected with no fuss. My neighbours have recently used them and they had a great service too. Definitely recommend them to all.

Fantastic service, professional and kind! Would highly recommend. Thank you ? What an amazing service! Mum and Dad are thrilled?

Very impressed with the speed my email enquiry responded to. Great communication immediately and problem solved very quickly. Many thanks

I am really pleased and wouldn’t hesitate to use you again. I arrived home as the majority of the bags had been loaded into the van and everything was taken. Nothing was missed.

Collection4clothes collected my unwanted clothes on time and were very professional and money raised goes to the charity of your choice so win win all round. I will definitely use this company again and will recommend to friends

I was very happy with your service. I must say your communication after receiving my offer was very good and after that every thing went well and  as was communicated. I have no complaints. I have even made recommendation. I will also use your service again. Thank you

I had quite a few bags for collection, service was friendly and as arranged. Will definitely be using them again.

Thank you so much for coming to collect my bag for Cancer charity, so glad they will of use to some.

Fantastic service . Driver was friendly and professional.

The collection of the donated items was excellent, prompt timing, email to confirm arrangements. The service was very easy to use. I will use again soon. Thankyou very much.

Great gentlemen polite helpful thank you stay safe.

I just wanted to say a HUGE “thank you” to you for helping me to arrange collection of my dear Mom’s clothes on Friday. It Gives us great comfort to know that they are supporting such a worthwhile cause.

I’m always thrilled with the service and the convenience of having someone collect the items from my house.

Thank you so much for the collection on Saturday. Great and efficient service. Its great you do personal collections as its saves the bags piling up at home waiting for someone to collect and also a Saturday was very convenient as I was home. Excellent service. Keep it up. Thanks Priya

Great service. Very helpful!

All fine brilliant collection driver very polite thank you xx

2nd time we have used this service and each time collection was on date given. Staff were very helpful. Would definitely use again and advise friends and family to use. Brilliant

Great service. Friendly and helpful driver.  Will call on this service again no doubt.

Service was brilliant. Fast response to initial request and bags picked up within a few days. Couldn’t fault anything so thank you

Very happy. The drivers turned up on time and took everything away very efficiently. Thanks

This is the 1st time i have used this site. I had several bags of clothes and shoes in good condition and needed them to be collected asap. The person i spoke to was very helpful. The collection was made when advised and a thank you card left. I will definitely recommend and use this service again

We were very happy with your service, our bags were collected on the date booked in the morning, thank you 

We were very pleased with the 2 men who came and collected our donation they were very helpful and very polite thank you ?

Yes the service was great very impressed. I certainly will be using it again.. Thank you

Excellent service, appointment was booked , given date and time of calling, driver then rang with time , arrived and took all items left. This happened twice within the week and could not have gone any better. Somet other company’s could learn from yourselves. Thanks for all your help.

We were very happy with your service, our bags were collected on the date booked in the morning, thank you 

The driver was pleasany he gave me a card to introduce himself before i gave him the bags. Thank you!

Yes it all went well you have some clothing from us it was very hard for me seeing it go thank you!

Delighted with the service provided. What a helpful man.

excellent courteous service, would recommend

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Clothes Donation to Partnered Charities

You can either donate your clothes by dropping off at one of our clothes banks in the West Midlands, or you can support the charity of your choice by booking a clothes donation collection bag online.

It’s a free and efficient way to donate your clothes to the charity of your choice. Simply select a charity below to get started - Book it, Bag it and Leave it Outside!

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GET INVOLVED HOW CAN YOU HELP?

We specialise in collecting unwanted clothing and other items, and the funds generated from these donations are given to our partnered charities. As a business, we simply would not exist if it wasn’t for the kindness and generosity of the supporters that leave bags outside or get in touch with us to organise bigger collections. Without them, we wouldn’t be able to do what we do best.

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SUPPORT US WITH SURPLUS OR DISCONTINUED STOCK

Do you have surplus or discontinued stocks taking up valuable warehouse space? Donate it for one of our charity partners.

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SUPPORT US AS A SCHOOL, COLLEGE OR EDUCATIONAL ESTABLISHMENT

Earn some extra money for your school and educate your pupils on the importance of recycling with hands-on activities.

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SUPPORT US AS A BUSINESS OWNER OR AN EMPLOYEE OF A BUSINESS

We have fantastic solutions for businesses to promote recycling, do their bit for the environment and earn some extra cash!

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SUPPORT US AS A MEMBER OF THE GENERAL PUBLIC

We rely on the kindness of ordinary, everyday members of the public to help us on our mission in helping our partnered charities.

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ALL CLOTHING DONATIONS ARE HANDLED WITH CARE - THEY ARE NEVER DUMPED!

We ensure your clothes donations & other items are put forward to a good cause which in turn helps limits landfill waste and helps the environment at the same time. Arrange a charity clothes collection from your home and pick from a wide range of our partnered charities for your donation. It is completely your choice which charity you want to support!

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